Showing posts with label business. Show all posts
Showing posts with label business. Show all posts

Interview for Royal Living Magazine

Monday, December 17, 2012 / by

On early autumn I spent some great time working with Gracie Kangjon-Bayn and Stephen Venkman of Royal Living Magazine. I was invited to give an interview for the magazine about being a designer, finding inspiration, managing my store and many more.

Royal Living Magazine Interview Teaser

If you'd like to read a story about me and [MAGIC NOOK], you will find the interview in September issue of Royal Living Magazine. You can also read it below:

Linden Lab, Xstreet SL and OnRez: designing the future economy

Friday, January 30, 2009 / by

Linden Lab announced their acquisition of Xstreet SL and OnRez (and plans of consolidating them under Xstreet SL brand), and immediately a wave of criticism swept through the SL blogosphere. I've read a few positive opinions about this move but they vanished in the sea of accusations, gloomy predictions and conspiration theories. The announcement came a bit sudden, which may explain the negative response, but I'm sure many residents will change their tune over time. People, especially when surprised with something, tend to look at things from one perspective, and that is from their own perception of the situation. I think you should look at things from three perspectives: your own perception (what effect the situation has on you), the opposite side of the argument (why they have a different opinion and what effect the situation has on them) and the perspective of a person who is not involved in the situation at all (a passive observer). Only then you have a full picture of the situation and your judgement is more fair and balanced. So, if you look at this acquisition objectively, it perfectly makes sense. It brings good to each company involved and to the residents of Second Life as well. How is that?

Linden Lab, Xstreet SL and OnRez

First: OnRez would be shutdown anyway. It's not a big secret that the Electric Sheep Company (who ran OnRez) is slowly pulling out of SL. This was a perfect opportunity to say 'bye' gracefully and to make some extra money on it. Second: It seems Jay Geeseman (more known by his avatar name, Apotheus Silverman), the founder of Xstreet SL, was looking for some capital to expand the company. So Xstreet SL gets the needed capital, and since Apotheus and key members of his team will continue to work on Xstreet SL at Linden Lab, and will be integrating the platfrom into SL, I don't think the quality of service will change, except for better. Third: Linden Lab is a company, and a company should make profit off their business activity. Remember that proft for Linden Lab is your assurance that tomorrow you'll be able to log in to SL - perhaps with faster and more reliable asset servers or improved graphics. But you need money to invest, non? It's only natural they wanted to involve into web-based Second Life e-commerce. They could have decided to create a new web solution for SL merchants, but instead they chose a better way - not uncommon in business world - acquire a trusted and successful company in the field they want to expand to. It's better, because a company that already operates in certain field has got experience and know-how, which otherwise would need to be gained in more difficult and much more time-consuming way.

But what are the benefits for the residents?
  • Less work to do
    Once things are integrated, there will be no need to do the same work three times when releasing a product (set up in-world, set up on OnRez, set up on Xstreet SL). Doing the listings is boring and time consuming. I'm sure many of you would agree it's the most tedious task of a designer. In fact, I know people who don't list their products on SL e-commerce websites because they find it too tiresome. They just prefer to have smaller sales than dedicate their time and energy to putting up merchandise on these platforms. I own three brands in-world and I still don't have all my products listed - it's just too much to do. I don't know how deep and broad the integration will be, but I'd love to see deliveries straight from avatars' inventories and listings done by right-clicking the product and choosing 'Send to marketplace' option, or perhaps by moving the product to a special inventory folder. I'm so tired of Dropboxes and Magic Boxes. But even if they stay, there will be just one! Until a new marketplace opens, that is ;)

  • More customers
    Currently a lot of people are not aware they can shop for SL items through web (T Linden says this number is around 80% for residents who are economically active, and around 97-99% for other residents). As the integration process advances, more people will use the service, which means better visibility of products to SL community and higher sales.

  • More fair and equitable competition environment
    Thanks to web-based shopping little businesses (especially those who don't have an in-world store at all) will be able to compete with big brands on same level. It's true they can list their products on e-commerce sites now, but only after the integration these products will get similar exposure as big brand products in-world. It won't matter that much whether you own a full region or a small store - if your products are of same quality, you'll compete on equal terms. I think competition in general will become more intense but I consider this positive, since it can drive development and lead further into more vibrant SL economy.

  • Bigger choice of products
    At the moment there are a lot of brands who operate in-world only. If the web shopping service gains popularity, and perhaps have some kind of impact on in-world search results, these businesses will most probably enter shopping sites to compete more effectively and to gain a new stream of profit. Also, when people become more aware of web-based shopping and realize they can sell their creations without the need of finding money to open an in-world store, a lot of talented residents might decide to try their hand at running a business. This might also mean a flood of 'beginner products', but hey, we all had to learn at one time, and you can always sort your search results by popularity or rating.

  • Better shopping experience
    Believe it or not, there are still a lot of residents who don't have new fast computers. Possibility to browse items on a website let them avoid lag and enhances their shopping experience. People with slow computers will naturally choose to shop on a website (as Gwyneth Llewelyn nicely puts it, lagfree shopping), which means less people in a sim and less lag for those who like to buy items in-world. Take Armidi for example. Their sim was always extremely laggy due to a high number of avatars shopping. It took an awful lot of time to load and moving from one place to another was really slow, even on fast computers. As a solution they introduced ShopArmidi.com, an online shop for their creations. Now residents can conveniently shop online or go to a lag free sim (still full of avatars but not packed with them to the extreme). And all of them get a nice experience. I think something similar is going to happen after integrating Xstreet into SL, but this time it will be a grid-wide process.

  • Easier gifting
    Currently you can't send gifts to people who are not registered with Xstreet SL and OnRez. With web shopping integrated into SL you'll be able to send gifts to any avatar you want. And with easy gifting process, I guess more people are going to buy gifts on impulse, which means higher revenue for merchants.

  • Linked Linden balance
    Hopefully the in-world Linden balance will be integrated with web shopping platform and there will be no need anymore for additional money operations. This means no more depositing money, no more withdrawing, no more searching for terminals or wallets. Just sell and buy.

  • Easier searching within Second Life
    I'd say the majority of people who shop at SL's online marketplaces use them because of powerful search engines. It's much easier and faster to look up something you need on the web, and then, if needed, follow the SLURL to the shop (to see the item in person) than to try to find that item through in-world search engine. Acquired websites, especially Xstreet SL, allow for more convenient browsing and comparison of products (sorting by price, by rating, by popularity etc.), not to mention descriptions, presented in more readable form than a notecard. If this search engine was integrated into Second Life, I'm sure in-world search experience would significantly improve.

  • Other
    Sharable wish lists, gifting to non-residents, scheduled deliveries - these few were mentioned by T Linden.
It all doesn't look all that negative now, does it? Personally I'm hoping Linden Lab will do their best to integrate all the top features of each acquired site into one comprehensive, effective, user-friendly platform. We'll see over time how all the integration goes, but I'm guessing in the long term it will have a positive effect on SL economy and on SL in general.

Water fun - here we come!

Thursday, October 11, 2007 / by

About two weeks ago I officially opened the land I was working on lately and I'd like to invite you to visit the place. The land is the virtual location of a Polish company, PPH Golba. The company produces sailboats, car hard-tops and laminate products. The place is focused on the sailboats part - which means... yes.. water fun!

PPH Golba - Virtual Location

The land is quite small, but there's a lot of fun things to do there. First of all, every Wednesday at 7 PM Polish time (10 AM SL time) I organise boat tours. The boat we sail is not just a sailboat - it was recreated after the RL boat:

PPH Golba - Pegaz 969 Recreated In SL

PPH Golba - Pegaz 969 Recreated In SL

PPH Golba - Pegaz 969 Recreated In SL

PPH Golba - Pegaz 969 Recreated In SL

PPH Golba - Pegaz 969 Recreated In SL

There are also Polish boat tours (we speak Polish during the event) on Thursdays at 7 PM Polish time (10 AM SL time). So feel free to come with your friends or just by yourself. It's not important how many people come - if there's at least one person wanting to go on tour, we sail! :) The tours take place around Arcata and neighbouring sims waters:

PPH Golba - Boat Tours

If you like fishing, you'll love the fishing hub. You get a free fishing rod and you can take home all the fish you catch.

PPH Golba - Fishing Hub

I also installed a swimming hub on the land, so you can finally actually swim in SL (and not fly in water). That's fun - you have to try it.

Water fun

Just come and see everything yourself :) And if you like it, join PPH Golba group for news. There will be mostly Polish notices there, but if I know there's many English speaking members, I'll post double-language.

In the building you'll find some free gifts, so be sure to take a look. Also, I've put a survey about real life companies in SL (it's on the table). If you'd like to help me a little with my master thesis, please fill the survey and send it to me. I will appreciate this a lot. Feel free to send the survey to your friends too - the more, the better :)

Hope to see you there.

Oh the rolling of the sea...

Oh the rolling of the sea is beckoning to me...

12 avatars to rule them all

Sunday, October 07, 2007 / by

I was observing the 12Avatars contest with growing interest and some kind of admiration. The contest is over now, so I think I can write about it without people thinking that I'm promoting/criticising it. The contest caused lots of controversy around and lots of press/blogs coverage (both positive and negative). I'd like to stay neutral in this post, though I can't hide my fascination from business point of view (and I'll explain that later). They did their mistakes too, some of which were very basic ones but I'm not really going to point them out here, since they were noticed by the community anyway, and I like to focus on positive aspects :)

If you haven't heard of the contest yet (impossible?), here's some description from the contest notecard:
12Avatars is the first-ever printed calendar of Second Life's hottest avatars. With stunning women from cover to cover, it showcases the heights of virtual world beauty and fashion.

The 12Avatars calendar features an avatar-voted contest for selected slots on the calendar, as well as two real-world beauties who have been transformed into avatars.

Distributed for free in-world, and sold for a modest price in the real world, 100% of the proceeds will be divided between the avatars who sell the real calendars in-world and real world charities chosen by the calendar buyer.

The 12Avatars calendar is produced by a solid team that includes Apollo Interactive, America's Leading Interactive Agency, and Centric, Agency of Change, who are looking to encourage in-world commerce and cross-promotion in Second Life.
So basically, it's a beauty contest with good cause. There's also lots of advertising behind the scenes, which I'll tell you about later in this post. Some things I liked, some things I didn't, but this contest is a very good example of how a real life company should enter SL (excluding the mistakes of course).

I first heard about the contest soon after it launched, so as a curious avvie I decided to join and see what would happen. Those of you who know me, also know I'm more into intelect/creating/scripting contests, but on the other hand, what could be wrong about "stepping into the spotlight" every once in a while? :)

The first days were pretty calm. I went to the studio at Tellus, took some pictures and filled the entry notecard, as instructions said. I met other contestants there and loved the atmosphere - lots of support for each other and fashion advice involved (but I'm not going to bore you with that). I was waiting impatiently for the voting to begin (will I make it to the voting stage?).

12Avatars

Finally September 17th came, the people who made it to the second stage were announced. And that's about the time I understood what it's all about and how it's supposed to work. When I joined the contest, I thought they would choose up to 30 avatars, basing on their pixel beauty. Let's see.. We have 77 stands, each one with 8 contestants and 4 empty slots in the last stand, which gives 612 avatars chosen for the voting stage. Now that's crazy.

12Avatars

Even though the 4 corner sim (aka quad sim) strategy was used, the lag was just unbearable. Why? Everyone was bringing their friends to vote. The map was full of green dots, and getting from the landing point to my stand/booth took me about 30 minutes (with average speed of 1 step per 1 minute) :) I'd go as far as saying it was the most laggy place of SL at the time. But that's what it meant to be from the very beginning. Publicity. Very well thought publicity, thus my admiration for those marketing people. For relatively low cost (see list of prizes) lots of people heard about the companies, usually in a positive way. But it doesn't matter if they talk bad anyway - it's important they talk, right?

A huge number of avatars had its impact on the contest. It turned from 'beauty contest' to 'who-can-bring-most-friends contest' (yesss, publicity) or even 'who-can-pay-more-for-votes contest' - even though the companies were obviously against the latter and stated clearly it's against the rules. But with this huge number of people, you can't avoid the drama, can you? So September 17th is when all the craze began. Contestants were very creative in ways of discouraging others. I 'quit' because of the lag and didn't want to spam friends either, but stayed in the group for the news. I think the best way to describe what happened is to state things in chronological order:
  • The voting begins. Contestants are invited to the group "Monkeyface Woodget Fan Club", with a charter stating "This is the group to be in if you are entered in the 12avatars.com Contest."
  • Notices with voting instructions are sent out since people can't find their way in the lag. Sim Maps are placed on the back walls at the voting area.
  • A rumour is sent to the world that there are already people with 35 votes out there (few hours after opening) and there's no way to catch up with them.
  • Contestants start to ask voting area visitors to vote for them.
  • Contestants who run businesses start sending the voting propaganda to their update groups.
  • Notices are sent, asking contestants not to campaign on the voting sim with possible consequence of removing entrants who do so.
  • Don't-believe-the-hype notices are sent, so that the entrats don't believe rumours as "I heard that someone has gotten over 200 votes so far...".
  • Contestants start to occupy the voting sims with friends, so that others can't get in and vote. Hot discussion on the group chat.
  • Contestants start buying votes from random avatars. This is funny, since most of them forget that only 2 avatars will be chosen by votes - 8 will be companies' choice and 2 will be RL beauties converted into avatar form.
  • Notices are sent out, asking contestants not to pay for votes in any form ("money, products, or favors are all considered bribes") with possible consequence of removing entrants who do so.
  • A scandal breaks out (one day before the voting ends). Monkeyface Woodget disappears. He's not in the group anymore, and actually his avatar is deleted (or can't be found through Search).
CF: Anybody know what has happened to Monkeyface Woodget's account? I need to send him an IM, but search does not bring his name up ("None found" is the search result).
MH: probabl just search issues..can you pull him from group?
DB: gone with the wind?
DD: he isnt in group anymore?
EK: he's not in the group
EK: scam?
KM: Nope he's not
JH: ohhhhh shit
DD: nope.. not in group
SJ: lol
  • People start inquiring what happened. Comments on the group chat range from anger to laughter:
"Man... this is funny."
"maybe he was getting too many IMs"
"im not in panic"
"o well i didn t care about this contest anyway"
"pfff"
"that must be fun for those who paid for votes"
"what about all the time you all put in getting votes for a week on sl ding this contest"
"thats just weird"
"we were part of it! it will go into the SL records!"
"I met some wonderful people in the contest"
"dont jump to conclusions, i mean it could be a glitch of some sort"
"why this commotion about a stupid calandar?"
"lol...oh, I'm all in a panic...stop it"
"lol its just the prinicple of all this, like i thought it was for charity"
"anyone can do this with their friends......just take pics and use a printing press : )"
"everyone one of you, we've had this experience no matter the number. That in itself is awesome."
"Hey, I got a magazine possibility, an invite to superb networking event with loads of possibility, and tons of exposure. I no longer care if I make the calendar or not. Heh. I didn't to early in the game. lol"
"yeah i dont need it just thought it would be fun i am well know already"
"o it doenst matter if your pic is good or not , the only things that matters is to have friends"
"thats true, this type of contest is about votes, dont matter how good looking or not you are, what matters is the vote count"
"i'd suggest just waiting til tomorrow when the "winners" are to be announced and see what happen"
  • As the investigation goes, a new rumour is out:
"actually i have just remembered something .... i was talking to him the other day and he said he had a surprise for all of you, Maybe this is it!!!"
  • Following group IMs becomes very entertaining.
  • Same day, a few hours later, it turns out the whole scandal was just a SL glitch:
CC: ok everyone, monkey HAS NOT LEFT THE BUILDING OR GRID
CC: HE'S ON MY FRIENDS LIST
CC: PROFILE COMES UP
CC: WE CAN ALL REST NOW AND GO LOOKIKNG FOR ELVIS!!!!
  • People in the group relax and get excited about the upcoming field trip to find Elvis :)
  • The news are soon confirmed by companies' associate, nice and informative, and by Monkeyface himself. Everyone gets back to the I-care-about-the-contest attitude.
  • The winners are announced: Babyhoney Bailey (Grand Prize Winner) with 403 votes and yolesa palen (Runner-Up Prize Winner) with 278 votes. 11179 Unique Total Votes, 3 avatars disqualified (though offering 15 minute lap dances for votes was kinda creative) and a party for the winner (another good move, though I couldn't attend).
  • A thank-you gift is given to all contestants. Very nice. We care about everyone, we love you, it's just we can't include everyone into the calendar.. But we hope the gift can sweeten a little the bitterness of not being included. It did :)
  • The avatars picked/"hand selected" by companies are announced 1 per day (sometimes more days). With the twelfth pick, the companies make a fun joke, which was so hilarious I need to paste the notice here:
The ultimate pick for the 12Avatars calendar--Ruthed Monkeyface! Yes, that's right! Monkeyface has decided to pursue his (now her) ambition to be the Most Important Avatar of Second Life, First Life, this universe, and any known or unknown alternate realities. Ruthed Monkeyface will be appearing on the cover featuring her famous poses such as Admiring Her 5 O'Clock Shadow, Crashing the Helicopter, How To Lose A Man in 5 Seconds, Famous Power-Mad Dictactors of Second Life. More at http://www.1avatar.com.
  • The notice included picture of Monkeyface as lovely (but tweaked a little) Ruth - we all look like her sometimes, don't we? I kinda like her looks, but my friends would always say "Oh no, the ugly Ayu again.." So I need to rebake :) Anyway, the real pick was announced shortly, before a new drama spreads out ;)
There was lots of emotions in this contest: anger, happiness, laughter, who knows, maybe tears too. All this is a lot for one beauty contest, isn't it? As I said before, I kinda admire these companies. The whole contest was a well thought and well carried out action. There were some things I didn't like about it, but from the business point of view, these companies did well. Their entry to SL is a textbook example of how real life businesses should enter: use a creative idea, become a part of the community, get people involved, bring SLerebrities, advertise (make it loud), tease (don't give away all the news at once), show your human side (joke/show people you are fun) and keep out the troublemakers. How simple, how complicated.